Job Description

Job Description:

Walk in Interviews on 11/20 from 9am - 3pm! 

We are currently expanding our team and looking for skilled customer service agents to support our patients via phone to schedule their radiology appointments!

This role would be 3 weeks of in office training and then turn into a fully remote position! 

Please just stop in on 11/20 and be interviewed at: 777 Passaic Ave, Suite 360, Clifton NJ 

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a  Medical Scheduler you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21 st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

&nbsp

You Will:

• Properly schedule all procedures and answer incoming calls in a courteous and professional manner.
• Place calls to referring physicians for patients expressing difficulty with scheduling.
• Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
• Update account information at the point of scheduling.
• Utilize RIS filter screens to answer questions associated with insurance, procedures and preps.
• Pre-register, scans documents, input clinical data as needed for appointment and requests films as needed

If You Are:

• Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.

To Ensure Success in This Role, You Must Have:

• Requires High School Diploma and/or at least 1 year of medical/radiology office work experience (or medical training program/education)
• Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills.
• Ability to foster teamwork, inter-personal awareness, and initiative.
• Medical terminology knowledge.
• Must be located within 50 miles of Clifton, NJ Contact Center

Pay Range: USD $18.00 - USD $18.00 /per hour Shift: Varied Shift Variations: Varied, Weekends Needed

Job Tags

Hourly pay, Full time, Work experience placement, Remote job, Shift work, Weekend work,

Similar Jobs