REGIONAL OPERATIONS MANAGER - LIBERTY SENIOR LIVING Job at Liberty Health, Charlotte, NC

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  • Liberty Health
  • Charlotte, NC

Job Description

Liberty Cares with Compassion….

LIBERTY SENIOR LIVING is currently seeking an experienced:

REGIONAL OPERATIONS MANAGER

Full Time, Days

JOB SUMMARY:

  • Conduct frequent visits to assigned communities.
  • Oversight on a daily, weekly, or PRN basis of the Executive Director/Administrator regarding the following key areas of the business:
    • Occupancy & Revenue Oversight
      • Move-Ins and Move-Outs
      • Key Sales Ratio Compliance
      • Sales Strategy
      • Rental Rate Integrity
      • Care Revenue and Case Mix Management
    • Financial Management
      • Budget Compliance
      • Ongoing Financial Analysis & Review
      • Expense Management
      • A/R Management
      • Pay Scale Integrity
    • Staffing Management
      • Associate Onboarding & Continual Training
      • Associate Evaluations, Performance Reviews & Promotions
      • Associate Engagement & Appreciation
      • Associate Relations, Grievance & Concerns
      • Worker’s Compensation Claims
    • Resident Engagement
      • Resident Satisfaction
      • Resident Hospitality
      • Resident Retention (Turnover)
      • Resident Length of Stay
      • Resident / Family Grievance / Concerns
    • Operations Standards
      • Policy & Procedure Compliance
      • Licensing Oversight
      • Departmental Operations Standards Compliance
      • Signature Programs Compliance
  • Participate in annual Strategic Initiative Development and Compliance
  • Participate in Corporate Compliance Initiatives
  • Participate in regular Corporate Meetings
  • Reports Compliance

JOB REQUIREMENTS:

  • Must have a Bachelor’s Degree with at least 5 years of regional management and supervisory experience. Master’s degree a plus. Experience in Senior Living, preferably including Independent, Assisted, Memory Care, Skilled Care experience a plus.
  • Must have a valid state driver’s license with no infractions.
  • Must be able to travel up to 20% to 40% of the time.
  • Must have computer knowledge of Excel, Microsoft Office, PowerPoint, and other software programs as required
  • Must be willing to work with various department directors, patients, visitors, family members, and community leaders.
  • Must have the ability to plan, organize, execute and follow-up on work assignments.
  • Must have a sound knowledge of personnel administration and must be able to supervise all employees.
  • Must have a sound knowledge of local, Federal and State regulations, Medicare and Medicaid regulations, nursing and medical practices and procedures, and any other laws pertaining to senior living operation.
  • Must have the ability to make independent decisions and work well under pressure.
  • Must have knowledge of economic conditions and ability to adjust revenue and/or expense strategy to meet community and regional financial objectives.
  • Must have the ability to keep abreast of changes in the Senior Living industry.
  • Must process ability to interpret financial statements and prepare monthly reports.
  • Must have the ability to promote public relations.
  • Must have the ability to communicate with others well, attend meetings and provide updates / reports with ownership entities, lenders and joint venture partners.

Visit for more information.
Background checks/drug-free workplace.
EOE.

PI1b705bbf82d1-30492-36473161

Job Tags

Full time, Relief, Local area,

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