Job Description

At Total Recovery Physical Therapy P.C. in Little Falls, NJ, we are dedicated to providing exceptional patient care and fostering a supportive environment for our team. As a Patient Care Coordinator, you will play a vital role in ensuring that our patients receive the highest quality of care and support throughout their recovery journey. Your compassion and organizational skills will be key in coordinating appointments, assisting with paperwork, and creating a warm and welcoming atmosphere for our patients. Join our team and be part of a rewarding experience where you can make a difference in people's lives every day. With a competitive hourly salary of $17 - $21, you will have the opportunity to grow professionally while contributing to our mission of helping our patients achieve their goals. Responsibilities: • Coordinate patient appointments, including scheduling, rescheduling, and cancellations. • Ensure accurate and timely documentation of patient information in electronic health records. • Communicate effectively with patients regarding their treatment plans and progress updates. • Collaborate with healthcare providers and insurance companies to verify coverage and obtain authorizations. • Assist in maintaining a clean and organized office environment to provide a welcoming patient experience. Qualifications: • Detail-oriented and highly organized, with the ability to handle multiple tasks and priorities in a fast-paced environment. • Exceptional customer service skills ; warm, personable, and approachable demeanor when interacting with patients. • Strong work ethic and a “yes” mentality, consistently going above and beyond the company standard to meet the needs of patients and the team. • Motivated, driven, and adaptable , with a genuine passion for helping people and supporting their wellness journey. • Quick learner and humble attitude , open to receiving feedback and continuously improving. • Reliable and punctual , ensuring consistency in patient care and clinic operations. • Positive and team-oriented , creating a fun, supportive, and encouraging environment for both patients and coworkers. About Company: Total Recovery Physical Therapy P.C is a privately owned PT practice located in Little Falls NJ (Passaic County) At Total Recovery PT, our number one focus is delivering exceptional patient outcomes. We are dedicated to creating a results-driven environment where our patients experience continuous improvement with every visit. We believe in combining high-quality care with a positive, engaging workplace atmosphere. We set ourselves apart from the large corporate-owned PT practices because we believe in giving our clinicians the autonomy to practice how they determine is necessary and providing the tools and time necessary to create raving fans/patients :) Our office is in a highly visible area in downtown Little Falls, NJ located on a busy corner with large windows for extra natural light. We've been rapidly growing and have created a following and reputation for ourselves in the area as the #1 PT place to go to according to Google!

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