Field Service Engineer Job at VisionsHR, Stony Point, NY

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  • VisionsHR
  • Stony Point, NY

Job Description

📣 Now Hiring: Field Service Engineer

Attention all entertainment lighting pros (field service engineers, electronics engineering technicians, engineering technicians, and engineering technologists)!  Are you looking for a great work environment? Our client, Lighting Services Inc, is currently seeking a Field Service Engineer with technical knowledge and experience in architectural and entertainment lighting and a willingness to travel to join its team. This is an onsite position with significant travel required.  It has an anticipated annual salary range of $50,000 - $70,000.

Key Onsite Responsibilities:
•    Work closely with Inside Sales and Technical Services on all CONTROLTrack and Wireless Control projects to ensure the customer’s control design matches and can support their design intent
•    Act as a Project Coordinator on large projects ensuring proper document control processes are followed  
•    Respond to technical questions over the phone, email, and video calls in an accurate and timely manner
•    Complete and update field service order paperwork and database in a timely manner
•    Test new products, communicate results, and provide feedback for development teams
•    Participate in trade shows, sales training seminars and other informational events
•    Prepare and conduct training sessions with accountability to training outcomes

Key Offsite Responsibilities:
•    Commission/repair lighting systems and equipment at customer sites
•    Train clients on the operation of installed equipment
•    Deliver turn-on reports, corrected drawings, expense reports, and other paperwork, as deemed necessary
•    Identify site issues, accurately provide remedial information or equipment to address the issue, and create/implement follow-up steps, as necessary
•    Maintain and safeguard inventory of loaner equipment
•    Generate RMA’s and issue loaner equipment, when necessary
•    Coordinate repair activities, ensuring repair technician understands issues with RMA equipment

Required Skills/Abilities:
•    Ability to travel up to 50% of time, including overnight travel
•    Ability to work on a construction site and use hand tools, power tools, and electronic measuring devices
•    Ability to work nights and weekends, as needed
•    Ability to work effectively and efficiently with little to no supervision
•    Working knowledge of AutoCad, SolidWorks and AGI, or other photometric software
•    In-depth knowledge of electronics and/or electrical theories or practices
•    Personal computer skills with emphasis on Windows and Microsoft Office 
•    Excellent technical and problem-solving ability
•    Excellent verbal and written communications skills.
•    Excellent interpersonal skills.
•    Excellent organizational skills.

Education and Experience:
•    Bachelor degree in technical field or equivalent knowledge and experience
•    Significant experience with mains voltage and 3 phase electricity
•    Strong background in architectural and/or theatrical lighting systems (including basic understanding of lighting system layouts and wiring, etc.)

Benefits:
•    Salary: competitive, commensurate with position, skill level and experience
•    Company 401K Safe Harbor Plan:  3% (based on annual salary) safe harbor employer contribution into an account regardless of whether the employee contributes or not
•    Medical / Insurance Contribution: 80%+ employer contribution, depending on plan
​​​​​​​•    Life insurance: employer-paid coverage of your annual salary up to a maximum of $50,000.  Additional voluntary life insurance amounts are available.
​​​​​​​•    Other voluntary insurances available: Dental Insurance, Eye Care, FSA, Dependent Care Reimbursement, Short-Term Disability, Long-Term Disability, Accident, Critical Care, Legal Shield and IDShield.   
​​​​​​​•    10 PTO (Vacation and Personal) Days (3 are needed for our December shutdown)
​​​​​​​•    10 paid Holidays annually 
​​​​​​​•    7  paid Sick Days 

Lighting Services Inc is a proud Equal Opportunity employer. Applicants must be currently authorized to work in the United States.

If you are a dedicated lighting professional who is ready to make a career move that you won’t regret, apply today!

 

Job Tags

Holiday work, Full time, Temporary work, Immediate start, Night shift, Weekend work,

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