Field Safety Engineer (iPhone repair Technician) Job at Xlysi, Austin, TX

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  • Xlysi
  • Austin, TX

Job Description

Job Description

The product safety team is looking for a Field Safety Engineer with a strong expertise in failure analysis, designing and conducting reliability tests for a variety of products in consumer electronics, and components. This person will support deep dive analysis of products in field. There is a focus on consumer electronics and batteries for this team.

Key qualifications and requirements:
  • Bachelor’s degree in electronic engineering, Mechanical Engineering or a related field
  • Minimum 5 years’ experience in engineering, with a strong proficiency in Failure Analysis & Forensics methods
  • Proficient in developing test plans, procedures, and workflows
  • Experience in consumer electronics, focusing on electrical engineering and battery failure analysis, with proficiency in CT scan and X-ray interpretation
  • Strong communicator; adaptive personality capable of working in a dynamic, fast-paced environment
  • Thrives under pressure and has a high curiosity quotient needed to excel in FA role
  • Strong MS Excel, Apple Keynote skills
  • Data visualization skills, and the capability to communicate nuances and conclusions effectively (written & verbal)
  • Proficiency and aptitude for Tableau suite of tools a plus

Core Responsibilities:
  • Work with other field safety engineers to provide engineering support for safety field returns
  • Conduct root cause failure analysis independently across diverse products and applications
  • Develop mechanical test fixtures and methodologies tailored to specific testing requirements
  • Develop and enhance analysis SOP from a long-term perspective
  • Create actionable test plans, ensure technician adherence, and deliver timely results
  • Analyze test data to identify trends, potential failure modes, and areas for product improvement
  • Collaborate with cross-functional teams to validate design concepts and enhance product reliability/safety 
  • Conduct device / battery cell teardowns and gather corresponding documentation and image captures
  • Prepare comprehensive technical reports detailing test findings, methodologies
  • Communicate analysis results and findings using Keynote and data visualization tools (Tableau)
  • Conduct risk assessments for product field returns, identifying potential hazards and developing effective mitigation strategies

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