Job Description

Lead Manage and Develop People Brand Ambassador & Operational Excellence

Lead an Engaged Team:

• Recruit motivate and retain a dedicated team of customer facing customer front line employees
• Drive your team with effective communication and provide coaching on customer service and sales strategies

Brand Ambassador & Operational Excellence:

• Managing physical assets including repair and maintenance systems and processes vendor management and cleaning standards.
• Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
• Conduct monthly property audits and ensure operational standards and safety compliance are met.

Deliver Outstanding Customer Service:

• Provide a welcoming and wellmaintained environment to customers through your team effective facility maintenance and vendor management
• Address customer inquiries and concerns promptly in a professional manner

Grow and Maintain a Robust Business :

• Drive business forward using analytics to identify trends develop and implement strategies to capitalize on opportunities in your district.
• Communicate effectively with customers colleagues and teammembers

BENEFITS:

• $116000 first year annual total compensation award opportunity including base guaranteed bonus (paid quarterly) and restricted stock units.
  • Second year bonus potential increase to $20000 performancebased bonus
  • Participation in company stock program that includes dividends paid quarterly
• Internal promotional and career opportunities throughout the United States
• Extensive training and coaching plans we want you to succeed!
• Comprehensive group healthcare programs
• 401(k) with generous employer match
• Paid time off
• Monday thru Friday work schedule

Qualifications :

Qualifications & Expectations

• Demonstrated leadership in building developing and retaining highperforming teams of nonexempt employees in a retail service hospitality or related industry.
• Proven track record of top tier performance.
• Experience managing operational audits and payroll budgets.
• Exceptional communication and time management skills.
• Proficient in MS Office (Excel Word PowerPoint and Outlook).
• Passion for sales and customer service excellence.
• Bachelors Degree preferred.
• Weekend availability by telephone.
• 5 work Saturdays per year required during peak season.

Additional Information :

• All your information will be kept confidential according to EEO guidelines.
• The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance

Remote Work :

No

Employment Type :

Fulltime

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