GENERAL STATEMENT OF DUTIES : To perform simple routine repetitive clerical work at the RI Veterans Cemetery; and to do related work as required.
SUPERVISION RECEIVED : Individual tasks, if at all varied, are assigned in detail and specific instructions are given as to the manner of performance; work is carefully checked by supervisor both in process and in final form for completeness and accuracy.
SUPERVISION EXERCISED : None.
EXAMPLES OF WORK PERFORMED :
To answer phone, written, and in-person requests for information and advice from persons, their representatives, agencies and others; to follow up as needed.
To perform eligibility determinations for persons applying for or receiving cemetery benefits.
To keep abreast of all services available to the cemetery. To assist in the development and maintenance of a resource file. To coordinate with field staff within the cemetery and arrange for services required by cemetery persons.
To serve as an advocate for clients with various service provider agencies. To assist with the completion of application forms. To conduct interviews in the office and in the field.
To assist in the dissemination of printed and other materials. To assist in the preparation of monthly, quarterly, and annual informational and statistical reports.
To investigate and document complaints. To conduct activities, as assigned, throughout the state such as at information fairs, public meetings, and the processing of identification cards and eligibility screenings.
To conduct activities, as assigned, throughout the state such as at information fairs, public meetings, and the processing of identification cards and eligibility screenings.
To do related work as required.
KNOWLEDGES, SKILLS AND CAPACITIES : A working knowledge of business English; a familiarity with standard office filing procedures; the ability to make simple tabulating and arithmetical computations; the ability to understand readily and carry out simple directions, both oral and written; and related capacities and abilities.
EDUCATION : Such as may have been gained through graduation from a senior high school.
Or any combination of education and experience that shall be substantially equivalent to the above education.
Client Name: RI VETS
Position: Onsite
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